Gerente Call Center
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- Empresa Banco Azteca - Ver más ofertas
- UbicaciónMexico City, Federal District, mx
Gestión de personal, optimizar costos de operación y maximizar la satisfacción del cliente, mejorar la calidad en el servicio de cada proyecto / negocio; lograr las metas establecidas por la Dirección del Centro de Soluciones (ORC’s) alineadas con las estrategias de la Dirección de servicio al Cliente. […]
Office nivel intermedio, análisis de datos, gestión de proyectos, gestión financiera, conocimiento de software call center (plataformas de gestión de llamadas, CRM, análisis), optimización de procesos alineados a call center, resolución a problemas y adaptación a nuevas tecnologías. […]
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hace 6 días en: mx.talent.com
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