The way customers interact with us is changing significantly. The Digital Channels evolution are key in our aspiration to be the best bank for our customers. Our mission is to deliver a sensational customer experience, achieving our growth targets and succeeding with an efficient operation. […]
As part of the Digital Channel team in Mexico, this role will support our digital acquisition by optimizing our digital funnel across all journeys. The key metric is ‘conversion improvement’ (online and offline) and reducing drop-offs and improving customer engagement across Channel digital sales journeys...