IT support and administration requirements expected from IT support for Mexico, Colombia and Peru. It covers all necessary ITrelated services, including hardware issues,, Windows PC and mobile device troubleshooting, Office 365 administration, weekly status meetings, and issue tracking handling. […]
Is expected to work with ticketing system, based on Jira. All support cases must be properly documented and responded according to the SLA that will be defined, communicated and agreed prior to the engagement. […]
Planning and Preparation The person will also handle custom global IT projects such as...