The WFM Supervisor will be responsible for the supervision of the Real-Time team. This position will maintain the internal policies and procedures, support operations and RTA analysts in identifying trends, providing input on metric improvements, including forecast versus actuals. […]
Ensures the successful delivery of WFM support and acts as a liaison between WFM Shared Services and Operations organization. […]
Experience: at least 3 years in different WFM areas (Real Time, Planning and Scheduling), or performing numerical analysis functions. […]
The above statements are intended to describe the...