The BackOfficeCustomer Service Agent is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. […]
Call queue Inbound calls ability to answer basic questions, give claims updates and direct caller to correct partyteam if applicable […]
Initial Lien Holder calls Calls are to secure payoff information, Letters of Guarantee and Copy of Title […]
Launch the Okay to Pay the ownerinsured to the Insurance company after final review of file for compliance
Will monitor and work a shared inbox to...