The purpose of this position is to provide comprehensive support to internal and external customers via phone calls and emails, addressing issues, complaints, and inquiries related to the order process. This person will be responsible for coordinating and managing the full order cycle ("end to end"), from order creation to final delivery, ensuring an efficient and seamless experience for international customers. […]
Manage approximately 15–20 international accounts across the Americas (U.S., Guatemala, and South America), primarily Henkel HCB distributors (retail, professional, and laundry sectors)...