Work in a company with a solid track record of performance
Work alongside & learn from best in class talent […]
Serve as the first point of contact for clients via phone, email, and chat.
Provide timely and accurate information to customer queries.
Troubleshoot and resolve technical or service-related issues efficiently.
Document and track customer interactions, feedback, and resolutions in the system.
Coordinate with internal teams to resolve customer issues and improve service processes.
Proactively follow up with customers to ensure satisfaction and issue resolution.
Maintain an in-depth knowledge...