A Solution Support Early Career Professional will work independently (within defined policies and processes) and building a collaborative work relationship with cross-functional teams within SAP. […]
Handle customer issues in team environments (swarming) and individual-driven actions (incident solving or realtime support), in cooperation with experienced support engineers if necessary while maintaining a high level of customer satisfaction. […]
Become an active KCS Knowledge contributor - Create knowledge documents, tools and processes to support our customers, and to help colleagues prevent future...