We’re looking for a strategic, self-motivated Senior Business Systems Analyst to lead the evolution of our intranet and search platforms. As part of the Employee Experience Applications team, you’ll help shape the digital workplace at Zendesk. […]
Lead the strategy, information architecture, and user experience of Zentranet (Zendesk’s employee intranet), while providing day-to-day administrative oversight of related SaaS platforms to ensure seamless operations and scalable growth. […]
Leverage tools such as Google Analytics and Algolia Insights to track usage patterns, uncover user behavior trends...