Baja Nearshore is recruiting for a fast-growing B2B SaaS company seeking a Technical Support Representative to join their team. This is an on-site role based in Mexico City, ideal for someone who’s technically sharp, thrives on solving complex issues, and enjoys working in a dynamic, collaborative office environment.
In this role, you’ll go beyond basic support, diving into escalated technical issues, collaborating closely with engineering, and making a big impact on both product quality and customer satisfaction. […]
Handle customer inquiries via chat, email, and voice within our CRM, delivering...