As our Pay Support Specialist, you'll be the first line of support for clients, helping them get started, answering questions, and guiding them through setup and training. You'll assist with technical configurations, troubleshoot issues, and help ensure everything runs smoothly.
Day-to-day, you’ll check the support ticket system, respond to client inquiries, and route more complex issues to the right team. You’ll also help send out communications about system updates or issues, and keep client records organized and accurate.
Behind the scenes, you’ll help track transactions, gather performance...