Provide information about Gignet to potential clients, solve situations that arise with clients whose internet is not functioning correctly.
Coordinate with operations for efficient problemsolving remotely, and if that is not possible, coordinate a visit from tech support.
Coordinate installations.
Additionally, handle billingrelated matters or any other questions the client may have to ensure complete and satisfactory support.
Problemsolving skills, emotional intelligence, ease for learning new skills and abilities, experience with WhatsApp Business and CRM platforms.
This role also requires a...