SQM is the Main contact with internal customer to validate failures that could be associated with supplier issues.
SQM is responsible to perform the problem solving process with supplier trough 8D methodology, 8D evaluation and closure once until problem is solved.
SQM is also key player con supplier Process change notifications (PCNs) in order to ensure introduction of supplier changes without impacting Continental manufacturing process.
As part of the regular activities SQM is in charge to ensure raw material quality at Continental location, track and coordinate activities linked with SQM KPIs...