Onboarding is one of the most critical moments in a customer's life cycle. This is where all that we’ve assured them through the sales process is put to the test. A great, good, or bad experience will have a huge impact on the success of our customers and the joy we can bring to their customer service. […]
The Service Consultant is a high impact role directly on the frontline assisting our Customers to implement Zendesk products into their customer support & service operations whilst setting and managing the expectations that go with that. […]
Manage a controlled closure for onboarding projects...