We are seeking a skilled and service-oriented IT Support Specialist to join our on-site team in Mexico City. This position supports end-users in a contact center environment and requires hands-on technical expertise with Windows systems, Okta, Office365, and hardware support. The ideal candidate is a proactive problem-solver who thrives in a fast-paced setting, enjoys working face-to-face with users, and has the ability to guide and support both common and escalated IT issues. […]
Provide intermediate-level support for Windows desktops/laptops including hardware, software, and peripheral issues...