Supervise all necessary documents that have been prepared by the agents, such as registration cards, guest folio accounts as well as any other item that may support efficient and timely check-in/out processes. […]
Supervise the constant training for the front desk agents, greeters, kids club and water sports team making sure they understand tasks, SOS, SOPs and Standards […]
Making constant audits to ensure Forbes and Auberge Standards, policies and procedures in the department are properly understood and followed through. […]
Ability to handle multiple tasks at the same time seamlessly, prioritizing...