Customer Journey Manager

  • Empresa:

    Informa Markets

  • Ubicación:

    Mexico City, Mexico City, mx

This position is responsible for supervising two areas, Sales Operations and Customer Success, through two coordinators. Ensures the objectives of both areas are met, both from the perspective of sales order administration and processing, as well as from the client relationship management side. It is also responsible for the customer information handling, positively impacting the company’s NPS. […]
Collaborating with the global management team to oversee daily business processes and customer workflows, coordinating with Shared Service Centers as needed. Investigating and driving the implementation...

hace 3 días en: mx.talent.com

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