Create a professional and friendly environment to deliver exceptional support via phone, email, and our Web Portal, addressing technical issues and providing clear solutions while building strong user relationships to enhance satisfaction and trust. […]
Provide technical support for cloud-based solutions and Bentley’s core products, including troubleshooting complex issues by analyzing logs and identifying recurring issues and patterns to enhance software stability and improve the user experience. […]
Utilize our Service Request Management tool to precisely track and document service requests,...